Business Process Management (BPM)
Concepts, and How to Apply and Integrate it with IT
In this new version of the book, whose structure consists of two main parts, we insert ourselves again into the foundations of this discipline, to implement them in a close and simple way.
The structure of the book consists of two main parts:
Part I “Concepts of BPM” describes the status of the largest theoretical concepts of BPM that are somehow associated with specialized branches of other business disciplines, such as the business management theory and computer science models. In this sense, BPM is understood as a discipline that includes other business disciplines to an integrated model of planning, management and technological platforms.
Part II “How to apply and integrate it with IT” of this work is devoted to present implementation concepts, largely developed by the author, understanding this as a change planning process to put into operation the relevant action in each of the layers of the organization. This second part integrates process models and technological support at each of the BPM layers.
The book is aimed at all professionals from different organizations, whether they are public or private that need or want to be incorporated in this management discipline by processes. It is also addressed to students and university professors of industrial and computer sciences, and generally to business schools and business management.
Interested can purchase the book of the following forms:
Online shops global market (outside Chile) :
- Amazon.com
In Chile:
- Locales Feria Chilena del Libro
- BPM Center Phone: 56 (2) 3202 8200
- Look inside: Google books
Dr. Bernhard Hitpass, leads the BPM Center of the Universidad Técnica Federico Santa María, in Chile. He has more than 20 years of international experience as professional in BPM projects, IT and academic teaching. He studied Economics-Industrial and Computer Engineering and graduated with a Master degree at the Johannes Gutenberg University, Mainz, Germany. He developed his professional career for more than 25 years in Europe.
During the 90’s he was a researcher and consultant in the areas of System Strategic Planning and Requirement Engineering, and participated in international forums and many publications. He has held several managerial positions in organizations and companies in Europe and Latin America. In this field, he has been responsible for corporate projects related to subjects as Business Process Management, Business Intelligence, the development of Mission-Critical Systems and Organizational Development. He has also a vast experience in the management of corporate projects. Former Director of German multinationals MIS AG in Brazil and Chile, and Manager of Software Professional Services, Software AG Chile.
Director of the BPM Diploma, Professor in the Master Program, and Professor at the Universidad Técnica Federico Santa María. A member of several BPM international associations, and co-author of the Hispanic version of the BPMN 2.0 international book, Reference Manual and Practical Guide. He is also a Lecturer in various international conferences, author and co-author of many current publications